There are different ways to find your product key depending upon your situation. In most cases, you do not need the product key to update your Norton subscription. If your Norton product is expired or shows incorrect subscription days, then you may need to download the product from your account which has the current subscription. For detailed instructions, read Download and install Norton from your account.
If you see a message "Invalid Product Key" while activating Norton, read Message "Invalid Product Key".
How to find your product key
Sign in to Norton.
In the My Subscription page scroll down, under Norton Utilities Premium, you can find the product key.
Write down or copy the product key.
Start Norton Utilities Premium.
Click
.Enter the Norton Utilities Premium product key and click
.If you see any errors while activation, it is likely that the product key you have entered is incorrect or it is for a different product. Check if the product key is entered correctly and try activating again.
If you see the message "Error 2: Activation Key Not Recognized..." when activating Norton Utilities Premium, read Error: "Error 2: Activation Key Not Recognized..." when activating Norton Utilities Premium
At the top of your Norton product window, click
> .If you cannot start your Norton product, you can directly go to your Norton account.
In the My Subscription tab, select your Norton product.
Copy the product key.
If you downloaded your product from Norton Online Store, the product key, or the instruction to obtain the product key is in your confirmation email message.
If you have purchased your product from Hong Kong Online Store, read Find the Norton product key purchased from the Hong Kong Online Store.
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