How to access the emails in spectrum account?

Using the Spectrum Email Inbox

To go to your Spectrum Inbox:

1. Sign in to Spectrum Email.
2. Select the Email tab.
3. Select Inbox.

Inbox Features

Reading & Viewing Spectrum Emails

1. Go to your inbox.
2. Select an email.
3. The email pane will expand on the right.

To change the view of a Spectrum email:

1. Choose an email.
2. Select the arrow icon (top left corner) to expand the email.
3. Select the arrow again to return to the default view (collapsed view).

Refresh Your Inbox

1. Choose the Email tab (top).
2. Select Get Email to refresh your inbox for new email.

Deleting Emails

To delete a Spectrum email:

1. Select the checkboxes next to the email(s) you want to delete.
2. Select the Delete icon (top bar).
3. The email(s) will be sent to Trash.

Optional: You can drag and drop the email(s) into the Trash folder.

To delete all Spectrum emails:

1. Select the box next to “From”.
2. Checkmarks will appear in the boxes next to the emails.
3. Select the Delete icon (top bar).

Note:

• Emails in the Trash folder are automatically deleted after 3 days.
• Emails in the Spam folder are automatically deleted after 14 days.

To remove a Spectrum email from the Trash folder:

1. Open the Trash folder.
2. Choose the email(s) you want to move from the Trash folder.
3. Select More > Move.
4. When prompted, select the folder to which you want to move the email.

Optional: You can drag and drop the email back to the inbox or any folder of your choice.

Permanently Delete Emails

To permanently delete the email(s):

1. Open the Trash folder.
2. Select the checkboxes next to the email(s) you to permanently delete.
3. Select the Delete icon (top bar).

Search Email

To search for an email or the text within an email:

1. Open the folder you want to search in (i.e. Inbox).
2. Enter a term in the Search Email box (top right).
3. Press Enter/Return on your keyboard.

Helpful Tip: You can also search for emails by entering the subject line of an email in the search box.

For advanced search:

1. Open the folder you want to search in (i.e. Inbox).
2. Select the magnifying glass icon in the search box (top right).
3. Use the drop-down menu to choose your search options.

Marking Spectrum Emails

To mark Spectrum emails as read or unread:

1. Select the checkboxes next to the email(s) you want to mark.
2. Select the Mark As tab (top).
3. Select either Read or Unread from the drop-down menu.

To Flag or Unflag:

1. Select the checkboxes next to the email(s) you want to flag.
2. Select the Mark As tab (top) and select Flag from the drop-down menu.

Select Flag again to remove a flag.

Report Spectrum Emails As Spam

1. Select the checkboxes next to the email(s) you want to report as spam.
2. Select Mark As (top panel).
3. Select Spam from the drop-down menu.

Optional: You can drag and drop the email(s) into the Spam folder.

Print the Spectrum Emails

To print an email:

1. Choose the email you want to print.
2. Select Print (top panel).